Terms and Conditions of Use

The following terms govern access and use of Toglass, including our SEO services and related website content. By using this website, you agree to the rules outlined here.

March 2, 2026

Acceptance of Terms

Accessing Toglass or requesting our services means you accept these terms in full. If you disagree with any condition, please discontinue use of this site immediately. These terms apply to all users and visitors.

Definitions

Key definitions used within these terms for clarity and transparency.

  • Client refers to any person, organization, or representative who requests or receives SEO services from us.
  • Services refer to SEO strategy, keyword research, semantic architecture, and related actions described on our website.
  • Content covers all text, graphics, reports, and documentation created or delivered through our site or service process.
  • Agreement means these terms, our privacy policy, and any signed proposal or engagement document.

Using Our Services

All services must be used according to the guidelines, lawful purposes, and instructions described herein. Unauthorised or unlawful use may result in service termination.

Eligibility

You must be legally able to enter a binding contract and be aged 18 years or older to engage our services.

Proof of identity may be requested prior to service provision.

Client Responsibilities

You agree to provide accurate information and cooperate to support effective service delivery.

  • Provide timely and complete details needed for project scoping and planning.
  • Communicate any required changes in project requirements as soon as possible.
  • Comply with all applicable South African and international laws.
  • Treat our staff and partners with respect and professionalism at all times.

Prohibited Conduct

Clients may not use our website or services for any unlawful or prohibited activity.

  • Attempting to access or disrupt internal systems, data, or other users’ information.
  • Posting or transmitting harmful, defamatory, or infringing material on our platform.
  • Misusing website forms to spread unsolicited communications or advertisements.
  • Engaging in fraud or impersonating others for gain or deceit.
  • Reverse-engineering or copying proprietary materials without permission.

Intellectual Property Rights

All content, branding, and deliverables remain the property of Toglass unless otherwise agreed in writing. Clients are granted a non-exclusive, limited license to use reports and documentation for internal business use only. Unauthorised copying, distribution, or reproduction is prohibited.

User Content

Any data or feedback submitted by users may be used to improve our services, as detailed in our Privacy Policy.

Client Content Rights and Usage:

You retain rights to your submitted information but grant us a license to use data solely for service provision and improvement.

Privacy Policy Reference

Your personal data and project details are managed as outlined in our privacy policy, in compliance with POPIA and GDPR. Privacy Policy

Disclaimer and Limitations

No guarantee of results or performance is made. Outcomes depend on many factors outside our control.

Important Notice:

Results may vary depending on industry, competition, and other external influences.

Limitation of Liability

Toglass is not liable for indirect, incidental, special, or consequential damages. Liability is strictly limited to lawful extent.

Indemnity

Clients agree to indemnify Toglass against any loss, claim, or expense arising from breach of these terms.

Dispute Resolution

We encourage direct resolution of most issues, but formal processes are available if necessary.

Arbitration

Any dispute not resolved informally shall be submitted to confidential arbitration in South Africa, under local laws.

You waive jury trial and class action rights by accepting these terms.

Online Dispute Resolution (ODR)

Alternative dispute resolution may be available through South African ODR channels if applicable.

Learn about ODR: Learn about ODR

Governing Law and Jurisdiction

These terms are governed by the laws of South Africa. Disputes are subject to South African jurisdiction.

Termination

Toglass may terminate these terms or your access/contact if there is a substantial breach or misuse of services.

Modifications

We reserve the right to amend these terms. Continued use means you accept new versions as published.

Severability

Any unenforceable provisions will be replaced by valid, enforceable alternatives.

Entire Agreement

These terms, your proposal, and our privacy policy form the whole agreement unless otherwise stated.

Contact for Terms Queries

For any terms-related questions, please contact us using the following details.

Email Address: content@toglass.com

Phone Number: +27572397011

Address: 155 West Street, Sandton, Johannesburg 2196 South Africa

Effective Date: March 2, 2026

Version: 1.2