Privacy Policy and Terms

This Privacy Policy explains how Toglass collects, uses, protects, and discloses your information when you visit our website and request SEO services. Your rights are protected by South African law and global privacy standards.

Information We Collect

We gather limited personal and project data to provide our services, enhance security, and communicate with users.

• Details you share during service inquiry, such as your name, contact information, and requested service.
• Technical data including IP address, device info, browser type, and page visit history.
• Communications data such as messages, feedback, or reviews you submit through the website.
• Cookies and tracking technologies for analytics, marketing, and site performance optimization.

How We Use Your Data

Your data is processed only as needed to deliver, improve, and safeguard our services to you.

• Service delivery, responding to requests, and client communication.
• Analytics to measure website performance and guide improvements.
• Compliance with legal, contractual, and regulatory obligations.
• Fraud prevention, security monitoring, and dispute handling.

Legal Basis for Processing

We rely on lawful grounds such as consent, contract, or legitimate interest to handle your data.

Your information is collected and used based on your consent, our service contract with you, or our legitimate business need to operate securely, in compliance with POPIA, GDPR, and applicable South African law.

Data Sharing

Information may be shared as outlined here, following strict confidentiality protocols.

• With internal team members and trusted partners who help deliver our SEO services and only for this specific purpose.
• With regulators, if required for legal, compliance, or dispute resolution reasons.
• With analytics or IT vendors solely to maintain security and improve website performance.

Data Security

We use physical, administrative, and technical safeguards to protect your information against unauthorized access, use, or disclosure. Staff are regularly trained on data privacy. However, no online platform can be completely secure, and we recommend you use unique passwords and monitor your accounts for any unusual activity.

Your Rights

You have the right to access, update, delete, or restrict the use of your data held by us.

• Right to access and request a copy of your personal information.
• Right to correct or update inaccurate personal data.
• Right to deletion or restriction of personal data, subject to legal retention policies.
• Right to withdraw consent or object to processing under certain conditions.

Cookies and Similar Technologies

This website uses cookies for analytics, marketing, and to provide the best browsing experience. More details can be found in our Cookie Policy.

Cookie Policy Cookie Policy

Contact Us

For any privacy questions, concerns, or data requests, please contact us using the details below.

Policy Updates and Changes

We may update this privacy policy from time to time. Material changes will be communicated on this page.